Privacy Policy
Last Updated: January 2025
1. Information We Collect
At ZYVZEN, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We collect information that you provide directly to us, including:
- Contact information (name, email address, phone number, company name)
- Project details and requirements when you request a quote or service
- Communication preferences and correspondence
- Payment and billing information for completed transactions
We also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages visited, and the date and time of your visit. This information is collected through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Respond to your inquiries, requests, and support needs
- Process transactions and send related information
- Send you technical notices, updates, and administrative messages
- Communicate with you about products, services, and promotional offers (with your consent)
- Monitor and analyze trends, usage, and activities to improve user experience
- Detect, prevent, and address technical issues and security threats
We do not sell, trade, or rent your personal information to third parties without your consent, except as described in this Privacy Policy.
3. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication procedures
- Secure hosting infrastructure and backup systems
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
In the event of a data breach that may affect your personal information, we will notify you and relevant authorities as required by applicable law.
4. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: The right to request access to the personal information we hold about you
- Correction: The right to request correction of inaccurate or incomplete information
- Deletion: The right to request deletion of your personal information, subject to legal obligations
- Objection: The right to object to processing of your personal information for certain purposes
- Portability: The right to receive your personal information in a structured, machine-readable format
- Withdrawal of Consent: The right to withdraw consent at any time, where processing is based on consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your preferences and browsing behavior. Cookies are small text files placed on your device that enable us to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Improve website functionality and user experience
- Provide personalized content and advertising
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
6. Third-Party Services
Our website and services may contain links to third-party websites or integrate with third-party services (such as analytics providers, payment processors, or hosting services). We are not responsible for the privacy practices or content of these third-party services.
We encourage you to review the privacy policies of any third-party services you access through our website. This Privacy Policy applies only to information collected by ZYVZEN.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: